Run don't walk away from this job - Inbound Sales Enrollment ARW Home Employee Review

1.0
20 May 2019
Recommend
CEO approval
Business outlook

Pros

They give Free Bagels and Pizza

Cons

Very phony and toxic workplace..Can't even go to the bathroom without getting permission. Raise your hand and wait for their permission Get use to floor managers watching over your back when you are selling ,they are offering nothing, just a distraction.. No one can express or criticize the management. Any negative comments are communicated to management and you will get no quality sales leads,,,,,period. Same 5 people make 80% of the sales commissions,, They want you to believe it's because they're more focused or better...actually just they are long term employed ,like 8-10 years, or owners friends. Truth is the 5-9 dialer system is programmed to send the same group the best inbound calls while all others are outbound calling people who are not interested from previous call history. The managers are worthless. absolutely no help whatsoever and they too are afraid ,like everyone else, to criticize the companies policies,,,or they will be let go,, Worked a little over a year and witnessed over 50 people leave because of this toxic work environment!!! Go ahead read the other reviews and you decide.. BTW if your a homeowner, just saying,I received alot of callbacks from my customers complaining about the warranty being worthless.

Explore other reviews about ARW Home

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- work life balance - flexibility - friendly and great people

Cons

- long commute for me cause i live far

1.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can work from home

Cons

Upper management is a mess. High quality lead distribution (or lack thereof) is based on favoritism or retribution. They'll endlessly deny this in public facing meetings but it's a given when you talk to a manager about it behind closed doors. Lead generation is often done with methods that mislead targets into thinking they are calling other businesses. likely other home warranty companies. Most of the day you'll be talking to people who called by accident and you'll be expected to convert wrong numbers into sales. It's atrocious. I've never seen a company so reliant on this type of tactic. The product itself is abysmal, even by home warranty standards. Read the sample terms on the website and compare it with almost any other home warranty company. It's laughable. If you don't mind selling actual snake oil, actual fugazi, this job is perfect for you. Jordan Belfort wasn't a good salesman -- he just lied a lot. But these guys will post gifs of Leo all day in teams to convince you that he is some type of god. You'll need to obfuscate the truth or flat out lie to be successful here. This is not a job for honest salespeople.

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