The WORST JOB EVER - Help Desk Analyst ASM Research Employee Review

1.0
13 Aug 2016
Recommend
CEO approval
Business outlook

Pros

It's job...oh yeah they gave me a keychain

Cons

A one star rating is really giving them too much can we leave 0 stars!? This company was awarded the National Service Desk contract. I was a contractor for the VA for more than 3yrs I ve been through several Transitions and I have to say working for ASM R made me look for new employment. 1. Previous employees were treated horribly, our pay was cut up to 5 dollars per hour 2. a lot of employees lost their jobs 3. THE MANAGEMENT TEAM IS BY FAR THE WORST! They dont trust their employees, show favoritism and they retaliate against their employees. If you disagree with anything 4. Benefits were horrible! They have a health and welfare wage of 4.27 an hour. we were told that whatever is not used from that money would be put in your 401K account. Well i'm not sure what they were doing with my money but lets just say my 401k balance was always 0 and my pay statements would say other wise. MY ADVISE TO YOU IF YOUR A CURRENT EMPLOYEE.....FIND A NEW JOB ASAP!!! IF THEY OFFER YOU A JOB...DONT TAKE IT

Explore other reviews about ASM Research

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy to work with and get along with coworkers!

Cons

No cons really at this time. Typical job!

3.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Training was good. Coworkers are helpful.

Cons

The pay! $18.81/hr is not worth the amount of work you have to do. They told us in training that there would be a minimal of 3 inbound calls. That was a lie. I've had more than 4 calls come through within the first 2 weeks. The amount of outbound calls you have to make are insane. It's a waste of time. And don't do the evenings because you'll do double the work on outbound calls with no pay differential. Everything is on a spreadsheet and the system that you do use doesn't work.

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