Great for white male techno producers! - Customer Service Ableton Employee Review

2.0
24 Sept 2023
Recommend
CEO approval
Business outlook

Pros

When I started working at Ableton it changed my life as a music producer myself and I felt home. I’ve never worked so long for a company before. They give you a lot of freedom and benefits but these mean not much anymore in times where everything is super expensive and your salary has not been adjusted since three years.

Cons

I agree with the review below, job titles don’t make any sense and they’re laying (even some of the best) people off so it would at least be great to have a title on your resume that actually reflects the work you’re doing. Working in customer service it hurts to see that they care very little about the feedback they get, unless it helps the product development team music producers (white male techno). Then there are the job titles… I have worked in many companies before and attend conferences regularly and I am always jealous to see how well organized other companies are. There were a few reorganizations but it was just so ‘the rich could stay rich’.

Explore other reviews about Ableton

5.0
5 June 2025
Recommend
CEO approval
Business outlook

Pros

-Creative and engaging workplace, both remote and in office -Respectful and caring coworkers -Cohesive team that is dedicated and collaborative -Occasional events to share passion for music tech with local communities -Management that listens and responds with sincerity -Amazing benefits

Cons

-Limited to no upward mobility

2.0
20 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent product, excellent colleagues - both best in the industry. The work can be enjoyable, and there is cultural cache to the brand which carries a lot of value when networking. Working on cool music stuff is rewarding (for a while) and creates a sense of pride.

Cons

The company has a unique culture that may not be for everyone, with a distinct leadership style and management structure. At times, there seems to be a misalignment in priorities between different departments, such as product development and commerce, as well as sales and marketing. The leadership team tends to maintain a consistent approach to decision-making, which some might view as resistant to more diverse perspectives. While the company strives for excellence and the employees often deliver outstanding work, compensation may not always reflect industry-leading standards, especially in light of inflation over the past few years. Although the company offers competitive benefits, some employees may feel that compensation has not kept pace with the increased cost of living. The leadership encourages a sense of gratitude for the opportunities and benefits provided, though the current economic climate and competitive job market have created a challenging environment for employees seeking more equitable compensation.

3
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