Good! - Key Holder Academy Brand Employee Review

Good discounts Good work/life balance Flexibility Easy company to leave

General Manager Working conditions Management Poor incentives No training You're either in the club, or your not No HR department Below average pay

There is a positive store team culture Great opportunities to progress as the turnover of staff is so high.

Have to beg to be paid correctly or on time. Multiple issues with every paycheck, being underpaid or not being paid at all. Area management has not got a clue about anything to do with retail, but Is extremely patronising and passive aggressive, Micromanagement is extreme, but the basics (getting paid correctly) are pushed aside, or ignored. The company has no sense of direction. They view themselves as premium, yet no one else does. Extremely harsh on staff for meeting sales targets, despite customers just not liking the cheap quality products. Company culture is the worst I have ever seen. Previous negative reviews about them have clearly been deleted.