Interesting mission, dampened by poor leadership - Anonymous employee Accurx Employee Review

2.0
14 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Majority of people are truely nice, very talented and open to learning - Fantastic access to users, and encourraged to engage with them - Mission and problem space is very interesting and motivating - Huge potential if they can sort themselves out

Cons

- Strategy at Accurx is an overcomplicated mess that is difficult to communicate, lacks execution focus, is detached from user problems, and tied up in endless metrics that very few understand. - There is a lack of product vision, and any ability to see beyond the next 3 months. Weirdly the company seems alergic to identifying where they want the product to be in the future and what actual problems they need to solve to get there. - C-level are very inexperienced, as are most of the senior leaders who are often only in the position through tenure. Inexperienced with leadership, and also general holistic work experience. Leadership team is either completely absent or furiously in the weeds micromanging their pet ideas. - As mentioned in other reviews, the open 'feedback' culture is toxic. An admirable value, however is most often used to communicate displeasure towards other employees and is very rarely actual structured feedback. There is a real lack of psychological safety, and it's difficult to know what you can express and to whom. - Very experienced hires seem to come and go, often disappearing overnight with little or no comms. If they survive, many seem to just become yes people. Challenging the status quo is a risk here and you'll be actively warned against it by others. - Not transparent at all about business performance or future. First place I've worked where this isn't shared or talked about. Just odd.

Explore other reviews about Accurx

5.0
5 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone at the company is very welcoming.

Cons

The hours can seem a bit long

1
4.0
11 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The tech makes a genuine, tangible, positive impact for people working in the NHS. It's built to solve user problems, not tick the buyer's boxes (and it's the user love that then 'sells' the product). We have close contact with our users so we get to see that impact first-hand. Good balance between start-up and established company - we have the scale, revenue and brand of an established business but there are still big, difficult, new problems to solve. Office is modern and informal, lunch is provided every day. Colleagues are smart, motivated and come from a broad range of backgrounds and previous experiences.

Cons

There has been a lot of change as the company navigates how to scale from a start up to a mature business, and this isn't always managed or communicated in the best way.

2
avatar
Accurx Response
2y
Thank you for taking the time to provide your feedback. It’s great that you were able to see the positive impact we are having on the NHS, and our users, first hand. We’re very proud of our mission, our people and what we’re building together. We’re happy that you think the team is great! We agree that everyone here at Accurx is incredibly smart and motivated by the mission. We believe that a workplace benefits from having people from different backgrounds, especially given our mission and our users. As you’ve mentioned, we are in a period of scaling, and this includes our ways of working. We understand that we need to continue to iterate and tweak how we do things and learn from experience. We are committed to doing this - thanks again for taking the time to submit feedback!
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