This company is nothing but a blackhole - Customer Success Account Manager Adobe Employee Review

1.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

None, absolutely none. Flaws and flaws and endless flaws.

Cons

They are a redtape company full of beaurecracy. Middle managers or team managers are nothing but messengers of top management. The whole things in customer Success works likes it's been pushed from top to bottom. Your feedback doesn't matter to them. And no matter what you need to do it otherwise you are in the line of fire. Even if you are experienced and have good selling and managing skills, here they all go for a toss. The company is like one of those which has a quesntionnable selling practices. Over and above there is a huge micro-managing kinda environment which is absolute failure and it demotivates you like anything. Your work life balance will go away and you will feel the heat and pressure getting to you. They don't even pay you good, it's like peanuts. The entire product line of this company is nothing but a rephrasing of original product. Failure at all fronts.

Explore other reviews about Adobe

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Great company, great culture and supportive people.

Cons

Products are great but AI wave is hitting the company hard

4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

* Refreshing focus on employee wellness * Brilliant colleagues * Compelling problems on interesting tools * Good work/life balance culture... generally (see cons) I've been at a few big tech companies and Adobe is one of my favorites. I feel empowered to make impactful changes here, I'm constantly stretching myself in fun ways, and the products we make are incredible. Product and engineering have big dreams, and all the resources we need to realize them.

Cons

* Big time crunch culture around arbitrary goals By far my biggest disappointment has been just how hard product pushes on big projects with arbitrary deadlines and difficult scope. It turns into cutting corners and delivering sub-par experiences even though we absolutely have the talent and capability to make some exceptional things if we just let the dang thing bake a few more months. I'd be more impressed with the tight clip if the goals were reasonable for good business reasons, but as far as I can tell the reason usually boils down to "some high-level manager wanted X and thought Y sounded like a good target date". * Comp growth leaves something to be desired. Raises feel pretty flat, though it's not the worst thing since stock rewards can be pretty good as appropriate for performance. Career progression is pretty good here too - I just find it odd how stale the base pay increases are year to year.

See reviews by: Helpful|Rating|Date|All