Lack of management in the office led to a lot of confusion about organizational structure and roles; Lack of communication, gossip amoungst senior leaders was disappointing and trickled down to lower level employees causing a lot of unnecessary drama; horrible HR benefits and archaic parent company policies and pay grade that are not up-to-par with comparibly sized agencies; parent company “sales wins” are consistently applauded but the praise rarely trickles down and sales teams are the only beneficiaries, despite the creative work being the catalyst to the sales pitch win; several people on the leadership team lack professionalism in the office and in client settings reflecting poorly on the agency and opening the door to lower and mid level employees adopting this same lack of professonalism