Pros
The exposure to what I don't want from a workplace environment
Cons
---IF YOU READ ANY EMPLOYEE REVIEW, MAKE SURE ITS THIS ONE-- So I started working for Adrian Flux around November of 2023 & got made redundant in August 2024 after struggling with work-related mental health absence & for using up my holiday (seriously - read on). Training starts & takes about 2-3 months on average, this is due to the processes being incredibly difficult but again that was the least of my concern. For us it took 4 months due to 2 out of the 6 of us dropping out mid way, I later learnt that this would foreshadow the insane employee turn over. Once you've finished training, you're signed off onto into teams! It sounds exciting, but unfortunately it was the beginning of the end for me. I worked under an incredibly patronising, micromanaging and venomous manager, she would constantly bombard me with passive aggressive emails & phone calls throughout the day - this was because I was new & not matching KPI's other team members had, who had been there for years. I saw this behaviour as a way for her to try pushing me out of the role & it made me truly full of despair. The average work day sees you getting shouted at by customers due to their inflated insurance costs as they're pitched unnecessary addons, having your manager listen to every call & email/call you if they're not happy with one word you said, EVEN if you successfully get the customer to renew. Then finish your day & get hit with immediate dread for the next to follow. I have never in my life felt such despair working for a company, it drove me to legitimate illness & therefore absence; all of which unpaid. If you're reading this & about to start, the ONLY reason I would is for the fairly relaxed training that can take months, its an easy few payslips so I wish I'd quit right as training ended and the hell begun.