Easy work helping customers, but poor management support - Assistant Manager Advance Auto Parts Employee Review

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work and you get to help customers problem solve

Cons

Management were very buddy buddy and consistent with covering for their mistakes including failing to show up and changing schedules last minute and punishing people for not being available for the last minute changes Would not stand up for employees with aggressive customers

Explore other reviews about Advance Auto Parts

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The pay and commission is good

Cons

There is no pros in my opinion

2.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, vacation time, discounts

Cons

Schizophrenic management decisions, lack of continuity between markets, more focus on short term shareholder satisfaction than team experience and stability. Total lack of actual care or concern for people. Has zero identity. All the “let’s go!” Culture is just exhausting. The actual culture amounts to three month old leftovers. Include the people at the ground level into decision making. They are the ones working, living and facing it daily. Remember who built the place- the counter folks and the customers they serve. Pizza parties and hats are not how you keep people happy.

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