Pros
Store management very good. Both ASE certified and know how to run a store. Most co- workers are easy to get along with.
Cons
Worst computer system I have ever seen in 20 plus years in this field. stocking hard parts ie pads, rotors , chassis come in once a week and are palated and in totes in no particular order. We cant sell what we dont have. To top it off, parts are not even checked in. How can you trust that the whole order is accurate? Worst customer base I have ever dealt with. I cant fix a persons car on the phone. At peak days we can have people lined up waiting, the phone ringing and we have 2 people on the counter, customers walking out because they get tired of waiting, all because the store has only so many labor hours available. The list could go on and on.