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Advanced Call Center Technologies

Engaged employer

Working at ACT was OK. - Anonymous employee Advanced Call Center Technologies Employee Review

3.0
6 Jan 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good training for customer service jobs. Know nothing about training for collections. Very good resources to find information on processes, procedures and products. The same as AT&T agents use.

Cons

Cramped, was hot seating work spaces. Enviromental controls for heating and cooling not very good. Had extremely high turnover rate. Had to use an incentive program to keep attendance up.

Explore other reviews about Advanced Call Center Technologies

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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