Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

43% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (253) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 104 reviews)); "Work from home not going to site pay is good" ((in 62 reviews)); "Benefits are good and affordable." ((in 33 reviews)); "Great people and an awesome job if you like to work alone!" ((in 31 reviews)); "Friendly work environment." ((in 12 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 19 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "No bonus or holidays off." ((in 13 reviews))

What are employees saying about Advanced Call Center Technologies redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies redundancy and their outlook for job security at Advanced Call Center Technologies in 2026.

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Advanced Call Center Technologies reviews

Act - Customer Service Representative (CSR) Advanced Call Center Technologies Employee Review

2.0

6 Sept 2023

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Good pay and nice co workers

Cons

Bad environment and bad management

Advanced Call Center Technologies Response

Hello, thank you for providing your experience, we appreciate your feedback. We are disappointed to hear about your experience but understand that there is always room for improvement.

Explore other reviews about Advanced Call Center Technologies

5.0

9 Feb 2026

It helpdesk technician

Recommend

CEO approval

Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0

29 June 2026

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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Jobs at Advanced Call Center Technologies

Hiring FAST!!! $17/hr ONSITE in NORMAN - Inbound Customer Service Reps Needed!

Hiring FAST!!! $17/hr ONSITE in NORMAN - Inbound Customer Service Reps Needed!

Hiring FAST!!! $17/hr ONSITE in NORMAN - Inbound Customer Service Reps Needed!

Customer Service and Sales Representative - Montego Bay, JM

Saint James, MN

View job

Customer Service Representative - Tri-Cities, TN

Bristol

USD 29K - USD 36K /yr

(Glassdoor Est.)

View job

Advanced Call Center Technologies reviews FAQs

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Advanced Call Center Technologies

Act - Customer Service Representative (CSR) Advanced Call Center Technologies Employee Review

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