Best retail experience ever - Skin Care Consultant Aesop Employee Review

5.0
11 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I was in retail for around 12 years and Aesop was by far the best place I worked. The company treats you very well with heaps of free product, wellness leave, social events and comprehensive customer service training that is helpful both personally and professionally. Everyone who works there is truly a kind and caring person. Even when head office comes into store they don’t make you feel intimidated or stressed like many other retail places (especially in cosmetics).

Cons

In our store we never had enough staff which made things stressful when things got busy. Also if you work within a Myer it can be hard dealing with Myer management, but at least Aesop advocates for its employees.

Explore other reviews about Aesop

5.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great team, good hours, and training provided

Cons

Busy times during the holidays

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount, very low income , flexible schedule,

Cons

I worked there for two years, and in December last year I was informed the store would close, which left me with no option but to resign on the same day due to the need to cover my rent. Strangely, the next day the same decision-maker announced that the store would remain open and that a new store manager would be appointed, a plan that has still not materialized after seven months. In the interim, the store has operated with interim managers and a reduced staff, while pay remains low and the culture has deteriorated, leading to ongoing turnover and a perception of practices that are not consistent with fair and respectful treatment of employees.

4
See reviews by: Helpful|Rating|Date|All