19 Oct 2020
Agiito Response
5yThankyou for taking the time to share your feedback.
Without a doubt 2020 has been a difficult year. No-one could have envisaged the impact the pandemic would have on the travel & events industry. The pandemic has meant a significant reduction in trading for 2020 for Capita Travel and Events, along with the rest of our industry. As a result, we have had to make some difficult decisions, which has sadly meant redundancies and a reduction in our property footprint.
We appreciate it has been a difficult time for everyone involved and we have supported our people as much as possible, taking advantage of all the options presented to us from redeployment to government retention schemes, our teams are important to us and our priority has been ongoing engagement, listening forums and regular updates on the situation.
As this has been an unusual year and as we have moved to work remotely some of our usual feedback channels may not have been utilised as often as we would have liked. We always encourage people to live our values and provide opportunity through the employee lifecycle for honest feedback, with an open-door policy. It is always a shame to receive feedback where we are not able to respond directly.
If you wish to discuss any of your feedback directly, we would welcome you to get in touch.