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      Agoda

      Engaged employer

      Agoda reviews

      Customer Experience Group - Customer Service Specialist Agoda Employee Review

      4.0
      4 Jan 2017
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Lively bunch of young professionals who are dedicated and equipped with a host of skills that are delivered with finesse.

      Cons

      Not much benefits but the base pay and allowance makes up for it. As well as highest discounted rate for parking.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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