Great team spirit/Leadership culture change required - Market Management Agoda Employee Review

2.0
8 Feb 2021
Recommend
CEO approval
Business outlook

Pros

- Good opportunities to get involved beyond the basics of your role and work with other departments on products, processes or efficiency savings. Start-up like exposure to other departments and offices - Friendly colleagues who are interested to collaborate - Management in Bangkok is a refreshing change to leadership in other regions. The Agoda culture in Bangkok is quite fun, exciting and friendly - There have been changes implemented by local teams (consisting of individual contributors) on issues that were voiced, such as breakfast in the office or a wellness room

Cons

- Lack of inspiring senior leadership that can excite the teams by showing empathy and genuine interest in their work - Communications and feedback style of senior leadership during the monthly meetings were often condescending and demotivating. This affected the employee satisfaction score (net promoter score) as well as creating a culture of anxiety and would be worth asking about in a potential job interview

Explore other reviews about Agoda

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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