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      Agoda

      Engaged employer

      Agoda reviews

      Good benefits but bad for mental health - Customer Experience Specialist Agoda Employee Review

      3.0
      28 June 2024
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Loads of employee benefits that you can enjoy

      Cons

      Bad for mental health and unrealistic KPI from the company. Even doesn't allow me to take emergency leave during my probation because of someone is dying in my family.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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