can work until retired - Customer Service Agoda Employee Review

4.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

just a normal customer service job

Cons

have to hit kpi and keep monitoring

Explore other reviews about Agoda

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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