Amazing company; amazing people; amazing opportunity for personal growth - IT Support Specialist Airbnb Employee Review

5.0
12 Dec 2014
Recommend
CEO approval
Business outlook

Pros

There are tons of things I like about working here – the work environment is great, and really conducive to both individual work and collaboration; the culture is a perfect combination of all the things I think make people creative, productive, and happy; the people are both amazingly gifted and incredibly open and laid-back – however the best thing is that they're not afraid to dream big, and come across with goals some might consider "lofty". Our purpose is to "create a sense of belonging". I just find that really compelling. From lots of other companies that would seem kind of "pie-in-the-sky"-like, but here, it feels incredibly genuine and gives meaning to all the smaller tasks that make up our work here.

Cons

Most of the "pros" could also be considered "cons" if you can't adapt properly. For example, the open, collaboration-inducing floor-plan could be distracting for some (I bought a good set of earphones and don't even think about it anymore). The fact that our company is young and growing quickly provides a huge opportunity for someone with initiative looking for personal growth – however there's not (yet) much in the way of organized career planning. (I just let my manager know this was something that was important to me, and I've found an amazing amount of support with things like training time, extra-curricular projects, and time to attend local events that pertain to what I want to grow into.)

Explore other reviews about Airbnb

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good time working there lots of cool people

Cons

overly-design-led, constant changing priorities based on whims from global leads

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Airbnb's mission of creating a world where anyone can belong anywhere strongly resonates with me. I'm excited by the opportunity to build products that operate at global scale and directly impact millions of users. My background in full-stack engineering, distributed systems, cloud infrastructure, and AI-powered applications aligns well with Airbnb's focus on innovation, reliability, and exceptional user experiences. I am particularly attracted to Airbnb's engineering culture, emphasis on ownership, and commitment to solving complex technical challenges while delivering meaningful value to hosts, guests, and communities worldwide.

Cons

One challenge of working at Airbnb is the complexity that comes with operating a global platform at scale. Engineering teams must balance reliability, performance, compliance, and user experience across many markets and stakeholders. While this can make development and decision-making more complex, it is also one of the aspects that makes the work technically interesting and professionally rewarding.

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