Such an ordeal, Absolutely TOXIC!!! - Senior Software Engineer Airwallex Employee Review

1.0
17 Dec 2019
Recommend
CEO approval
Business outlook

Pros

- Coffee, motorised standup desks and good office chairs. - Some good people there, stuck due to their personal situations. An invaluable lesson learnt!

Cons

I wish, I took these negative reviews more seriously...😒 Being born and raised in Australia, missed out on some of the horror stories from colleagues who have previously worked in 3rd world companies, this is your perfect opportunity to experience first hand... - Totally lacks Australian values and culture. - As part of on boarding you are asked to like all of company's social profile pages, follow them and write positive feedback, Seriously??? - Going through crazy growth, and majority of employees are new so no one has a clue. Everything is a priority. Deadlines can squeeze and you can be asked to deliver overnight! - It's an in-out factory, loads of talented people joining and leaving every week. - Company's image presented during the interview process and publicly is far from reality. - Lack of clarity on your role and responsibilities. - Most people appear rude and lack soft-skills. - Not family friendly, especially not people with kids. No flexibility and Extremely long hours(frequent midnights). Team meetings at 6pm??? 9am - 6pm is necessary and overtime generally is expected. - Increasing middle management adding to a lot of micro-management. - Speaking up is discouraged and looked down on. - Public shaming of employees is rather frequent and seemed common throughout the organisation. - Lack of process and inclination towards improvements and ever-increasing tech-debt. - Leads are hard to approach, narrow minded, set in their ways, egoistic and have absolutely no idea what leadership means. At best they are bad bosses. - "No autonomy", don't go with some older reviews as it is clearly not the case anymore.

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Airwallex Response
6y
Thank you for your review. There is a great deal to address in your feedback and it would be difficult for us to attempt to do that here. Some of the issues you have listed are known issues which we as a business are working to address, and some relate directly to being a high-growth business. Other comments are concerning as they are new to us and most confusing is your comment stating that you ‘quit’, as we are not aware of a member of the Engineering Team exiting the business in this fashion. We do acknowledge that we are attracting top talent to our business and are working hard to make the improvements required to ensure all employees are engaged and working at a desirable level of challenge. As a rapidly growing business, it is hard to meet everyone’s expectations immediately but there is a commitment from the leadership team globally to strive to do this. We have taken all your feedback onboard and are working with the wider team to ensure improvements to the employee experience are being made, and feedback such as yours is provided in a way that enables us to resolve it before anyone reaches a place where they feel they need to exit. We sincerely hope that you have found a new opportunity which meets your expectations.

Explore other reviews about Airwallex

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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