Solid company - Lounge Host Alaska Airlines Employee Review

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Best onboarding experience I've had with any company. 1-on-1 training, frequent check-ins, and great support from leadership. Light to medium workload. Great pay + benefits and great support on how to use those benefits. Glad to see Alaska expanding. Good transparency from upper management especially with recent credit cards changes and Hawaiian merge.

Cons

Any issues I'm having are typically outside of the company's control, commute/bus wait times, aging facility, etc. Guest welcoming platform could be better modernized for our Concierge Team.

Explore other reviews about Alaska Airlines

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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