5.0
17 Sept 2025
Current employee, less than 1 year
Los Angeles, CA
Recommend
CEO approval
Business outlook
Pros
Best onboarding experience I've had with any company. 1-on-1 training, frequent check-ins, and great support from leadership. Light to medium workload. Great pay + benefits and great support on how to use those benefits. Glad to see Alaska expanding. Good transparency from upper management especially with recent credit cards changes and Hawaiian merge.
Cons
Any issues I'm having are typically outside of the company's control, commute/bus wait times, aging facility, etc. Guest welcoming platform could be better modernized for our Concierge Team.