Decent place to work - Reservations Agent Alaska Airlines Employee Review

3.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

They give you great flight benefits. They are not stingy with bonuses. They have contests and employee recognition week. It's a pretty fun company to work for. Most of the leadership staff is approachable

Cons

Not being able to request a day off is ridiculous. I get that people might abuse their flight benefit but maybe it would be easier to let people request days off and flag that day as unable to non-rev travel. Pretty shady inner politics around shift trades, Even to get medical leave. Supervisors need to be trained on how to talk to people and show empathy. The attendance policy is way too rigid!

Explore other reviews about Alaska Airlines

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- learning culture - great people - career advancement opportunities - remote opportunities

Cons

- can be chaotic at times

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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