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      Alaska Airlines

      Engaged employer

      Alaska Airlines reviews

      Quite "forward thinking" - Customer Service Agent Alaska Airlines Employee Review

      5.0
      30 May 2014
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      This company is very pro-employee when it comes to providing for their employees. They provide many company resources for issues that arise in our personal lives. Many opportunities throughout the year to earn kudos and additional perks based I performance. Lots of training.

      Cons

      Like all airlines.....the schedule is the schedule. So if you need to call in sick, or need an emergency family leave...you need to have the time in your flex-type account or you need to find someone to cover your shift. Attendance is the main priority for employment. But...it keeps the employees from being lazy.

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      5.0
      19 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - learning culture - great people - career advancement opportunities - remote opportunities

      Cons

      - can be chaotic at times

      3.0
      5 June 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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