Pros
Work, life schedule is reasonable. I work on avg 9hrs a day, peak times up to 11hrs.
Cons
Very low to non existent bonuses for operations, you will be lucky to see 3K annual bonus. No raise for over 3 years. They hire new college grads at higher salaries than long term employees who have been with them for over 5 or 10 years. If you move depts, your salary stays the same, they call it lateral move. Only way to get more pay is to leave company for higher salary. Their goal is to cut cost at all costs, including moving headquarters out of NY and offshoring functions to Asia as much as they can, straight from the mouths of their senior execs. You want to climb up in title in Operations, good luck, you will have to move a mountain and hope people on your team more senior than you move out before you will get a promotion in title.