Work from home benefits, but HR needs improvement - Care Counselor Alsana Employee Review

I work at Alsana as a consultant therapist, specializing in eating disorder treatment. I truly believe in their mission, values, and the collaborative team effort they foster. The sense of support and cohesion among the team is incredible—you can genuinely feel the love and dedication they bring to their work. It’s a culture built on care, teamwork, and servant leadership, all centered around giving back to the clients. Being part of this community is both inspiring and rewarding. I also love the food from the chefs—you can really tell they put effort and love into every meal they make. Their dedication to creating nourishing, high-quality meals adds to the sense of care and support that defines Alsana. The supervisors are caring and genuinely dedicated—you can see it firsthand as they spend time on-site, eating with clients and working alongside staff. Their hands-on approach fosters a strong sense of community and reinforces the supportive environment that makes Alsana so special.

There currently are no benefits for consultants

None at all. Do not work here

I would not recommend working for this company. In my experience, there was little to no work-life balance, and employee well-being was not prioritized. While the company offers a signing bonus, employees should carefully review the repayment requirements, as they may be required to repay the bonus if they resign or are terminated. The work environment was highly stressful, with unclear expectations, inconsistent procedures, and a lack of stable leadership. The position of Director of Clinical Services appeared to have significant turnover, resulting in a lack of continuity and direction. Staff turnover was also exceptionally high, with new employees frequently hired and then leaving within a matter of months. Employees were often asked for feedback regarding their needs and support, but meaningful changes or accommodations rarely followed. There was a disconnect between what was communicated and what was actually provided to staff. This created an environment where employees felt unsupported despite repeatedly expressing concerns. As an associate therapist, I found that the workload and expectations often exceeded what was reasonable or sustainable. Rather than fostering professional growth, the culture frequently left employees feeling overextended and undervalued. Setting healthy professional boundaries could be met with resistance, making it difficult to maintain personal well-being while meeting job demands. For clinicians early in their careers, particularly associates working toward licensure, this type of environment reflects many of the workplace challenges and exploitation concerns often discussed in graduate training programs. Prospective employees should carefully evaluate whether the organization’s culture, leadership structure, and expectations align with their professional goals and personal well-being.