Pros
Great product and market fit
Cons
There is a clear lack of transparency and structure within the organization. Leadership frequently speaks about openness and integrity, but these values are not consistently reflected in practice. There is no dedicated HR department, which creates uncertainty when it comes to addressing workplace concerns or receiving clear guidance. Management experience is limited, and the company often feels like it’s figuring things out as it goes. Training and onboarding are minimal, and there’s little to no established process or methodology in place. It often feels like operational decisions are made without proper due diligence or long-term planning, leading to confusion and inefficiency across teams. Although the company promotes the idea of internal growth, advancement seems more dependent on after-hours visibility and participation than on actual results or performance. Work-life balance is poor, and employees are often expected to stay late or attend after-hours events to be viewed as team players. Compensation is below industry standards. All sales are conducted in USD, yet commissions are still paid in CAD. Expense reimbursements for travel and events can take a long time to process, and logistical planning around travel is often handled unprofessionally. Overall, the organization feels inexperienced and disorganized. Transparency, structure, and accountability are all areas that need major improvement. It often feels like leadership doesn’t fully know what they’re doing or take the time to properly plan and execute decisions. I would not recommend working here due to the lack of clarity, professionalism, and genuine support for employees.