Pros
- The majority of people were friendly but there is quite a cut throat atmosphere, particularly at the end of the month when targets are looming. -It’s only a 9-5.
Cons
- Job is essentially cold-calling, not as was advertised which was as a graduate type scheme with opportunities for progression and exposure to other parts of the company. - Aggressive tactics. We were repeatedly told to tell clients they were ‘under contract’ as a means of achieving sales which was not always the case. This made for some very uncomfortable calls and in my opinion is a very shoddy way of doing business anyway. -Felt very rigid in terms of structure, this role felt a million miles away from senior management, with no focus on broader company issues. -Unrealistic targets. Judged purely on numbers, with no consideration of outside factors. You are essentially given a random pot of clients to call and many don’t know who Altus are or have no interest in their services. Nevertheless we were advised to keep harassing them by phone and email. - Unprofessional office atmosphere. There were negative comments about other members of staff internally and, most weirdly, propagation of some quite serious and unsubstantiated conspiracy theories by some senior members of staff (in the office!)
