Worst place to work - Marketing AmTrust Employee Review

1.0
24 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Hard workers at mid level down. Good benefits. If you are Jewish you will get preferential treatment.

Cons

Leaders are egotistical and live in ivory towers (have separate lunch rooms and meeting rooms -I am not joking), work life balance is horrible, little recognition, poor integrity, lack of structured training/job objectives/feedback. It’s a company that is so backwards that it can’t recognize or keep good talent. Our department has no clue what is beyond the next week. No vision.

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AmTrust Response
8y
Thank you for your feedback. At AmTrust we make it a priority to have open and honest conversations with each other and that’s why everyone on our Marketing team has my personal cell number and knows they can reach out to me at any time with questions or problems, no matter how small. Our entrepreneurial spirit is a key to AmTrust’s success and as we’re building the marketing function each member of our diverse team is learning every day, plans are changing in real time and we’re all working together to make this a success. Plans will change as we adapt to evolving challenges, but whatever direction we’re going, we’ll succeed or fail as a team, working together. Michael Lebor – CMO, AmTrust Financial

Explore other reviews about AmTrust

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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