Management is horrible at branch level. Unsure if it goes above that, doesn’t seem to be since other offices are way less restrictive and actually trust their people to do the job they were hired for. WFH is threatened regularly. Everything is a threat. There is no positive feedback at all. Your files are severely micromanaged from multiple people. All the monthly audits done are completely subjective and unfair, yet performances and raises are based on them. There is no straight forward performance objectives. They are up for interpretation and dependent on who is reviewing your file and can be biased. Policies change weekly so no one knows what to do anymore and no one seems to care. Everyone is unhappy and looking for employment elsewhere.
