No Security - Anonymous employee AmTrust Employee Review

2.0
20 July 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits package

Cons

The number one problem is upper management. Various companies are bought and sold on a regular basis with the only apparent motive being to make money when they are sold off, which leads to widespread job insecurity in the workforce. In addition, when layoffs are made (which is often) they are handled in such a poor manner that there is not a polite way to describe it. Poor business decisions are made by upper management and imposed on the various companies with predictable economic results.

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AmTrust Response
5y
Thank you for your review and for sharing your experience. We encourage all feedback and sincerely appreciate your perspective. We wish you all the best in the future.

Explore other reviews about AmTrust

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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