Broken - Software Developer AmTrust Employee Review

1.0
29 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Benefits are decent. Initial pay was good. Good and smart team members.

Cons

zero organization in IT at least with the groups I dealt with on a daily basis. There seems to be some middle management and leaders that have good ideas and know how things should be organized but the lack of their bosses being involved with something as petty as titles and reporting structures causes morale issues. I was in one meeting where a manager from another IT department was telling my team what to do. There is nepotism that is mentioned in previous posts but those people really don't do anything so they seem insignificant to any of the real issues. Bad product gets pushed out because of it but upper management wants to sell the software even when it stinks. poor testing and many different deployment methods causes bugs and bad pushes. BAs seem to not know the product, the business or what end users need. Everyone seems to be working on new products and not maintaining current deployments. always on to the next thing. Many times the next thing is incorporating a new company which makes sense. Project Management is non-existent and priorities change constantly. I was pitched modern programming (C++) but its mostly fixing old stuff. The office setup is terrible. Open floor plans and bench seating with a handful of conference rooms that are always taken doesn't allow private conversations and many groups are loud at times. onboarding is a rough process as they throw you in and hope you can swim in the messiness. Forget about raises that are significant even if you take on more responsibility.

Explore other reviews about AmTrust

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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