Great for passengers, horrible for front line employees. Find another airline to work for! - Anonymous employee American Airlines Employee Review

2.0
27 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sure, you get to travel for free. It's really THE draw to work there.

Cons

Some of the worst "profit sharing" in the industry. Extremely low rate of pay, ineffective hiring and staff management. Company has no honor or integrity to employees, will renege on terms of employment and there is no recourse. Terrible unions, 'in bed' with company. Everyone is treated as totally replaceable. Turned their back on employees made terribly ill from the new uniform issue, will not acknowledge since legal liability means more than employee health and welfare.

Explore other reviews about American Airlines

5.0
25 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great campus with great gym

Cons

3 days in office which sucks

2.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

The individuals you meet and connections.

Cons

Employees deserve leaders who foster trust, transparency, and psychological safety. During my experience, there were instances where concerns that were raised were minimized, dismissed, or reframed in a way that left employees questioning their own experiences and perceptions. This created an environment where speaking up felt risky and eroded trust between employees and leadership. When employees do not feel heard or supported, engagement, morale, and retention inevitably suffer.

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