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      American Auto Shield

      Engaged employer

      American Auto Shield reviews

      Worst Place to work - Customer Service Representative (CSR) American Auto Shield Employee Review

      1.0
      17 Mar 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      None. It’s not a good place to work.

      Cons

      Micro management. Rude Coworker. Low pay.

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      American Auto Shield Response
      1y
      Thank you for your feedback. We are sorry to hear about your experience. We wish you the best and will use your response to elevate the employee experience.

      Explore other reviews about American Auto Shield

      5.0
      2 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with company culture.

      Cons

      The CEO at the time needed to be more engaged and transparent

      2.0
      13 Apr 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people at the entry and mid-level

      Cons

      upper management is out of touch and only looks at the bottom line for Car Shield

      1
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