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American Income Life

Part of Globe Life

Engaged employer

Talk About a Bait and Switch - General Agent American Income Life Employee Review

1.0
6 July 2014
Recommend
CEO approval
Business outlook

Pros

It is possible to make very good money and for some might be a 9-5 cubicle job.

Cons

You are lied to right out of the gate.... wait excuse me, told half truths. - You are told you work for yourself - Only come into the office twice a week for an hour meeting and 5.5 hours of phone setting (setting your appointments) - The company developed an unique lead generation system that provides you with quality leads (no cold calling) The truth is you DO work for yourself, however you are a 1099 independent contractor who is treated like an employee! Management is ALWAYS down your throat! They tell you they want you to succeed but in reality they don't care about you. They simply want you to make money so they make more money. And while we're talking about money, just know that is the only motivation they will ever give you. SO if making a ton of money is not your 1st priority then you will not last very long. As far as coming in to the office only twice a week - again, another half truth. That is the way it is SUPPOSED to be but what really happens is - if you don't "get set" schedule 7 appointments a day for the next two field days then you have to come in the next morning at 9am to "set". They will also call random agency meetings anytime they feel like it and you will be obligated to attend. And as far as the lead generation system they use, its BS! We are a "For Union By Union" company that provides benefits for union and professional associations. We send the members letters on union letter head stating their benefits have increased and they have to fill out a blue card and send it back if they want access to their benefits (a $2000 - $4000 AD&D policy, Child Safe Kits that no one fills out, and a medical discount card that one member told me saved her nothing.) The truth is these members rarely read the whole letter or the small portion of it that explains that the rep will be showing them additional benefits aka life insurance. Most of the leads only want the free stuff and once you call them to tell them you have to come to their homes to deliver the benefits they get annoyed and tell you forget it. The remainder of the leads (those who pick up the phone at least) will hand up on you, curse you out, give you every excuse in the world not to set an appointment with you. Your warm qualified leads are a big joke! The only way to do well is to find qualified families, that have decent income, have bank accounts (you be surprised at the number of people who don't) and have others in their circle of influence that are just as qualified to refer to you. if not you will have a hard time making money here. Oh and did I mention if you sign up people who are not responsible (overdrawn bank accounts, non sufficient funds, choose a flat screen TV over paying their life insurance premium) you will owe the company back the advance they paid you and now your job will become "baby sitting". you will have to track down people to make sure they put money in their accounts or go get checks or money orders or reinstate policies so you don't lose out on that money and/or owe the company. All in all you work 6 days a week (7 if you could phone setting at home on Sundays) you have no time for friends and if you have a family, say goodbye to your relationship and prepare to have your kids forget what you look like, cause you will only get home after they are in bed. and see them on Saturday evenings and Sundays. Don't walk, RUN AWAY from AIL unless you are young, live at home have no girlfriend or kids and can dedicate the time needed to make 6 figures in this company.

Explore other reviews about American Income Life

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

avatar
American Income Life Response
1mo
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
2 Sept 2014
Recommend
CEO approval
Business outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
avatar
American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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