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American Income Life

Part of Globe Life

Engaged employer

Stay away from this misleading insurance opportunity - Insurance Agent American Income Life Employee Review

1.0
27 July 2021
Recommend
CEO approval
Business outlook

Pros

Few, but let me explain the most important ones. Keep in mind that everything here is my opinion only, based on my limited experience, and may differ with other agencies, and is not intended to be legal or financial advice. One thing that American Income does very well is their training. They make an exceptional effort to put you in touch with field trainers who will help you improve all elements of your insurance presentation. From daily calls, weekly trainings, paid zoom calls, motivational videos, and more, you will be taught and trained on the specifics of products, scripts, and sales psychology. Additionally, they have a very strong culture of people celebrating each other's success and winning, with daily leaderboard emails, weekly leaderboard emails, social media and print marketing showing who sold the most, and trophies for people who make certain milestones. For the select few who do not leave, the opportunity can be very profitable, especially if you grow a massive team and make a large spread off them or end up becoming an SGA and owning all of the business in your agency. There are a select few who end up having very large renewal checks, and they seem to be enjoying a very comfortable lifesyle. However, this is not what happens to most people, and you can see more in the cons below.

Cons

Many, but let me explain the most egregious (from someone who worked there for 11 years and the went to another company). Keep in mind that everything here is my opinion only, based on my limited experience, and may differ with other agencies, and is not intended to be legal or financial advice. - You will be asked to make 200 dials a day to attempt to sell insurance to people who did not request it, which is a flawed endeavor from the start. People request will kits or child safe kits, and your job is to sell them and their friends and family overpriced whole life insurance. - You have no benefits at this job for the average agent, and it is commission only. You may have some benefits if you become a top manager. - You will only be allowed to sell AIL products, which include overpriced whole life that the client will pay for the rest of your life and a 4 or 10-year renewable term policy. The technology and software used are buggy, slow, and take 1-2 hours to get through an application. The freedom of choice certificate rarely pays out, and if so, rarely on time. You will also be expected to lie about the ratings of the company (saying it's A+ when the most recent rating was A). - You will be told that you are opening up your own business as an independent contractor, while also being asked to sign a contract that gives you no rights or legal ownership over your business, commissions, clients, or renewals. In truth, you have no rights to your own business at all. You will be told you can set whatever hours you want, but then you will be harangued for not conforming to the agency schedule. - You will be told that you are a proud union member of OPEIU Local 277, that the union is there to support you, and offer you fantastic benefits. None of these are ever explained however, and the union cannot do much to support you because they have no rights or authority over the SGA. - You will be told that you are vested in 10 years for lifetime renewals, even if you leave. This is a lie because your SGA owns all of your business and your clients, and only at the discretion of your SGA will you get (or not get) your renewals. I have numerous people work at AIL for more than 10 years who now have nothing in renewals because they work at another insurance company now. Likewise, there have people who have left after 5 years but who got their renewals because their SGA wanted them to. - Consequently, the entire AIL machine is focused around the SGA taking your business. They focusing on hiring and hiring, and when they bring in new people, they make them sell their friends and family (or whatever cold leads they manage to sell), and then when they can't pay their bills, the disgruntled agent leaves and the SGA keeps the business and renewals. - You will be micromanaged and henpecked by your uplines about dialing incessantly, always being on Zoom with the camera on, and why you aren't sacrificing every minute of your spare time to work for your SGA. You will be inducted into a cult that worships unhealthy and unbalanced sacrifice and a few top managers, while there is high turnover in the office. - You will be given excuses when asked about how much the agency owner makes off of you. The truth is that agency owners can be upwards of 110-120%, so if you're a new agent at 50% of first year premium, they make more than you do off of a sale, plus everything else they earn in subsequent years. They will give top managers better leads, and pay the managers a field training bonus off you in your first 90 days (125% if you're coded to an SA and 150% if you're coded to a GA). - You must recruit in order to promote, and you will be paid $750 per recruit in your first 90 days and $250 per recruit after your first 90 days. If this doesn't scream MLM, I don't know what does. I could go on and on, but this is the system, and the system is fundamentally flawed for the agent, and it is only designed to line the pockets of the SGA. There are more companies out there with higher compensation, more competitive products, bigger bonuses, and more supportive culture. While I am grateful for my time there, I'd strongly advise anyone to do their research before joining this misleading company.

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American Income Life Response
4y
Thank you for your feedback. We're sorry that your years of service and dedication to AIL didn't completely meet your expectations. Some of the experiences you've described do not represent our AIL hiring or management style and we are sorry to learn of your situation. We invite you to send us an email to AILfeedback@ailife.com with more agency location details so that we can look further into this situation. We look forward to hearing back from you soon.

Explore other reviews about American Income Life

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

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American Income Life Response
1mo
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
2 Sept 2014
Recommend
CEO approval
Business outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
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American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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