Great Mission, Good People, Disorganized - Anonymous employee American Promise Employee Review

I love working at this organization. Some of our company values include candor, humor, and respect, and it's not just lip service. A genuine effort is made to ensure the work environment meets these standards. It's also fully remote, which offers a lot of flexibility.

The workload is heavy, which is to be expected of a nonprofit with such a lofty and important end-goal. With that said, leaderships constantly reminds us to rest and take care of ourselves.

Good experience to deal with toxic work enviorments.

When I joined American Promise (AP), the organization felt like a mission-driven community: ideals were clear, teams listened to one another, and there was a palpable sense of “we can do this.” Over time, that culture shifted. Leadership changes brought a top-down approach that prioritized centralized decision-making over input from the people actually doing the work. Invitations to open-door conversations were met with resistance, and strategic planning became increasingly siloed. As the internal climate grew less collaborative, optimism faded. Many talented colleagues left, and retention plummeted—during my tenure staff turnover approached 40% among newer hires. Opinions that diverged from management’s perspective were often dismissed, and priorities appeared guided more by donor expectations than by the staff or the mission. There are many organizations that truly value collaboration, employee voice, and meaningful impact. If you’re seeking a place to invest your most precious resource—time—consider options where leadership actively listens and staff are empowered to shape the work.