Good Luck - All Hail Customer Service! - Quotation Specialist Amerlux Employee Review

2.0
25 June 2024
Recommend
CEO approval
Business outlook

Pros

Nice and friendly Co-workers - and the workload was fair. My boss was right.

Cons

Compensation: The pay was lower than expected. I was informed that reviews would happen and my salary would increase quickly, but that did not occur. CPQ System: The current CPQ system used for quoting is inadequate and needs improvement. Hybrid Schedule: A better hybrid schedule is needed. While some employees are fully remote, this option should be considered for all employees. Growth Opportunities: There is no room for growth within the company. Customer Service: Working with Customer Service is challenging. They are rude, inflexible, and dictate what the rest of the company can or cannot do to process orders. There is zero flexibility.

Explore other reviews about Amerlux

5.0
29 June 2022
Recommend
CEO approval
Business outlook

Pros

Great people. Great Benefits. Good leadership.

Cons

No cons. significant enough to report.

3.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Seems great so far, we shall see.

Cons

Expect high performance, but there is not that much to do, and when system doesn't pull correctly for MRP, hands are tied. Manual corrections don't fix the issues.

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