Nepotism, Lies From Sr. Management, and Nothing Changes - Anonymous employee Ancestry Employee Review

1.0
27 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits package and onsite perks. Most of the employees are delightful.

Cons

The company always says "Degree's aren't a requirement that we follow to closely. Sure they help, but we will always hire the person best for the job" FALSE! I'm walking proof this is not true. I've applied for several positions, some of the positions I've literally been helping do the job, and have been passed up. The reason? Only one I've ever been given is "because you dont have a degree" The company recently laid off employees in February. Told everyone their jobs were safe. Margo joins the company, helps reassure everyone that their jobs are safe. 2 months later, in late July, they announce they're outsourcing the Tech Support call center and lay off several people. People complained in the employee survey, and somehow management was shocked by this. They said "we're going to implement changes" and yet things continue to spiral down. As of writing this, the company is actively losing more people than they can hire. Not just any people either, people who have put 10-15+ years into this company. There is ZERO work/life balance. People here are unofficially expected to put in horrendous amount of hours, give up tons of personal time, and give priority in life to the company. I've literally watched people cancel anniversary dates because they couldn't get away from work.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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