Rebutting the Previous Review by Human Resources-“This is the best company to work for in Utah.” - Customer Solutions Associate Ancestry Employee Review

1.0
26 Nov 2013
Recommend
CEO approval
Business outlook

Pros

There are really none at all, besides its a job in this economy.

Cons

"Ancestry has amazing benefits with the future of their employees in mind. Overall employees are very happy and stay with the company."- This is clearly written by Human resources or a recruiter. One need only look at the almost 90% attrition rate in Member Services and average employment stay of 3 months (training is three weeks), to see employees are not happy and do not stay with the company. Ancestry had to resort a temp company because so many people quit this summer.

Explore other reviews about Ancestry

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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