Good as far as customer service jobs go - Customer Solutions Associate Ancestry Employee Review

3.0
30 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Decent salary, nice co-workers, nice perks (care packages etc.)

Cons

Work is boring and monotonous, little career progression, too much micro management

Explore other reviews about Ancestry

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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