Easy job - CSA - Customer Service Associate Ancestry Employee Review

4.0
7 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits and they tend to hire friendly staff

Cons

Lack of opportunity if you want to work outside of the call centre

Explore other reviews about Ancestry

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Cons

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great product and people are customer obsessed.

Cons

Misogyny is baked in to the culture.

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