Leadership as a whole needs an intensive seminar on how to approach employees. The company cannot retain anyone mature enough to not have an escalation because they run after the facade is lifted. Their senior employees are trapped because the system is designed to keep them happy. The owners are completely out of touch and cannot adapt to modern work rhythms. They micromanage and push people out who “underperform”, but can’t define underperforming. Rules are changed to fit the day and circumstance, leaving everything to question and no security.