Pros
Great offices and facilities Creative environment which rewards those who act with initiative.
Cons
- No strategy behind business decisions. Big choices are made at the whims of the two founders with little to no business acumen behind them. - Nepotism with promotions and appointments of new staff positions. - Do not move here if you are an English speaker; Ankama has little regard for its international communities and customers, focusing only on French customers. - Departments do not work well together, lots of political backstabbing and undermining. - Lack of skilled and experienced management and staff. - Poor pay. - Lack of innovation, seeking only to replicate the success of their popular MMO, Dofus. - Other projects are kept around (such as Wakfu) purely for the sake of trying to get customers to spend money on the title. No real passion or development happening for these titles. The Community Management department: Avoid this company if you wish to be a Community Manager, the department underwent many changes in 2016: - Current team manager has zero experience in marketing, customer experience or community management. - Current team manager is known to steal ideas and claim credit for those ideas to maintain their position. - Current manager has no knowledge of appropriate KPIs and objectives due to lack of experience. - Current manager has little regard for welfare of their team, both freelance and internal. Lots of extra hours are made with no credit or thanks. - The role of Community Manager is 60% translation, 30% damage control and 10% working on projects and communication/event plans that will never be implemented. - Community management and customer service departments disregarded, as a whole, by development teams and management. - Community Manager, especially international ones, are given little to no information by the development teams.