It is what you make of it. - Phone Agent AnswerNet Employee Review

4.0
21 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Answernet treats their employees well but like any company they are in business to make a profit. The truth is if you are not willing to work this is not the company for you. They do their best to create a productive environment and a pleasant experience for callers, employees and customers.

Cons

Answernet does not have the best hiring practices when it comes to management and gives their upper management too much control and not enough regulation. This management can and have made very poor decisions which effects the company and its employees greatly and generally goes unnoticed until it involves a customer and then action is taken.

Explore other reviews about AnswerNet

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome management! I couldn't have asked for a more supportive team. I highly recommend working for this company.

Cons

Just be prepared to be put on things you don't always like. There really was not anything I can complain about.

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Management is genuinely helpful and supportive, making it easy to ask questions and get guidance when needed. Clear room for growth within the company, with opportunities to learn new skills and take on more responsibility over time. Remote work option provides flexibility and makes balancing work and personal life much easier. Plenty of opportunities to get hours, especially for employees who want consistent schedules or extra shifts. Team‑oriented environment where coworkers are willing to help each other and share knowledge. Training and resources are available to help new employees get comfortable with systems and expectations.

Cons

no cons, love this company!

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