Love the people and culture but would like more compensation. - Anonymous employee AppFolio Employee Review

3.0
17 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love all of the people I work with and the company culture. AppFolio is also all about their customers, which I love. Making customers happy is the best part of my job.

Cons

Compensation could by higher. I only received my first and only raise in two years in anticipation of new CA regulations. There is also no system in place for employees to review their managers. I think some managers should be evaluated more closely.

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AppFolio Response
9y
So glad to hear that you love the people and the culture here - thank you for commenting on it! We have a really open office environment and if you're not getting what you need from your manager then I encourage you to reach out to the senior leadership or an HR business partner. Owning your happiness and earning new career challenges and opportunities is up to you. Take the time to reflect on the time you've spent mastering the current position you have, what you've contributed to the business and the team, the skills you've learned and the skills you need to continue to develop. Gather data, your positive attitude and your goals and work to make your own environment great.

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5.0
17 June 2026
Recommend
CEO approval
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Pros

Great people, team, and work environment/office.

Cons

Seems to be many changes with leadership/management

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
2w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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