Best job I've ever had - Anonymous employee AppFolio Employee Review

5.0
20 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is the only place I've worked where people are happy when they arrive, happy in the middle of the day, and happy when they leave. AppFolio's worked very hard to recruit positive people and it shows. AppFolio also works hard to keep everyone involved in the company's future. I never feel like I don't know what's going on with our business and I know I have a part to play.

Cons

Customers think we can do anything so they ask for everything! But that's not really a con. It just means we stay busy. But some business cards to hand out and/or brag with would be great.

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AppFolio Response
8y
This is such a great comment 'I never feel like I don't know what's going on with our business and I know I have a part to play'. I'm so glad to hear you feel valued and that your contributions matter - thank you for choosing AppFolio as a place to grow your career.

Explore other reviews about AppFolio

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, team, and work environment/office.

Cons

Seems to be many changes with leadership/management

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
2w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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