Poor culture and values, would not recommend - Professional Services Appian Employee Review

1.0
28 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Good salaries and some career progression

Cons

Culture and Values Appian's 4 values are all about putting the customer first, never about valuing or taking care of its employees. This obsession of putting the customer first has lead to events of harassment and abuse to be swept under the carpet. I have spoken to multiple colleagues who have either been silenced for standing up against workplace harassment or who are too afraid to rock the boat. Over Promise Under Deliver Appian is great when it comes to making promises, either for career paths, promotions, or even its product. But time and time again I see Appian failing to deliver. There are multiple teams in EMEA where employees are hanging on by a thread, in constant conversations with other companies, just looking for the right time to move. Appian has a culture of waiting until you struggle so much that you cannot take it anymore before they decide to hire extra staff or give you a promotion. You are expected to fully take on the role you want to be promoted for for a year (without extra pay or title) before being considered for the promotion. Dog Fooding Shows the Problem Appian have an internal team who build applications for Appian using Appian. Appian departments resort to having to try to build their own applications since this internal team take months to years to get through their backlog. With this, there are hundreds of legacy applications, data rekeyed across an array of Appian applications that all use different data modules. One application I was aware of in my department has spent almost a year and a half building out the application, and are now even considering just purchasing something OOTB that could handle the job better.

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Appian Response
5y
Thank you for sharing this feedback with us. We’re really sorry to hear about your experiences, and also very concerned by the issue you have raised, as Appian has a policy of zero tolerance when it comes to all forms of discrimination. If you are willing to share specific details, please call them into our Whistleblower Hotline at this number: 001 866-858-6314. You’re right that our philosophy on promotions is based on merit, rather than tenure or prospects, because we believe it is the best approach for each individual, our teams and the company, to demonstrate the potential and ability to succeed at the next level and then be rightly recognized for it. Employee wellbeing and sentiment is of utmost importance to us. We ask for our employee’s feedback on their wellbeing and sentiment through multiple channels such as one on one’s, team meetings and employee engagement surveys. We take all feedback received seriously and appreciate you sharing your experiences with us. We wish you well in your future endeavors and again ask you to please call in the details so we can investigate thoroughly.

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