Great Product, Great Opportunities, Misaligned Management - Director, Customer Success Appian Employee Review

4.0
26 Aug 2022
Recommend
CEO approval
Business outlook

Pros

--Very strong product, improving rapidly. --The low code market has great potential. The company is in the right place at the right time --Happy customers --Collegial culture.

Cons

--Management turnover and a poorly executed sales methodology is causing turnover of high-performing sales people. --The company is rapidly outgrowing the management systems, meaning many jobs suffer a greater admin burden than they should. --comp is not competitive for the software sector. Incentive and career management processes are immature. --conflicting incentives across groups make getting anything that requires cross functional collaboration very difficult to get done.

Explore other reviews about Appian

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and business processes

Cons

Office is a far drive from Washington DC.

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

It’s a cool place to be

Cons

Not a lot of opportunity for growth

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