Appian has great technology that has significant advantages over its competition. Appian is extremely agile in its ability to deliver its solution so customers begin to get value from their investment sooner than with other vendors. Appian is committed to customer success.
Cons
Appian is Business Process Management (BPM) software. The company is trying to broaden the product beyond BPM and the message is confusing to prospects. Appian relies to heavily on its very high ranking withy Gartner.
Appian Response
10y
Thank you for taking the time to write a review. Appian set out to redefine the BPM market and we're still doing that today. We're not your typical BPM software or BPM company -- we're a platform to help people scale their ideas, not just automate them. I'll be the first to admit it -- that can be a little confusing or that can be inspiring. You said something very interesting though -- that you feel isolated. Appian's success means we're growing rapidly but that's no excuse for leaving anyone behind -- especially in our field staff. Our headquarters teams exist to support you and our clients so I hope you speak up -- if not to me or your manager, at least to Debbie and HR -- so we can make it right for you and anyone else similarly situated. Transforming the way world works is difficult and in every case it takes a team effort. I would encourage you to reach out to me directly to talk about your situation. I would be happy to accompany you to a meeting with prospects and then we talk more specifically about how Appian's messaging is being received by the marketplace.
My manager ultimately stabbed me in the back. Being a recruiter here is a trap. No one has your back, your are just an order taker and every stakeholder has unrealistic and unfair expectations. The founders have their hand in the entire recruiting process and it makes it so unbelievably hard. They want top talent but have not top talent pay. They are not flexible on RTO so good luck.
5
Appian Response
1w
Thank you for sharing your perspective and highlighting our employee perks.
We acknowledge your feedback regarding the recruiting process, stakeholder alignment, and our Return-to-Office guidelines. Providing a supportive environment where expectations are clear and fair is something we hold ourselves accountable to every day.
While our commitment to an in-person workplace is rooted in building strong collaboration and connection across our teams, we are equally focused on ensuring our leaders have the tools and training necessary to support every department. We appreciate you taking the time to help us look for ways to improve.