Heads in Beds > Quality Programming - Anonymous employee Arbor Wellness Employee Review

1.0
21 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good place to get your feet wet in the mental health field. Good insurance plan.

Cons

My time at Arbor was very hit or miss. Mostly miss. BHT's are the lowest paid position in the building yet are expected to do the most work and are often receiving the short end of the stick of poor programming/clinical team. Therapists make no effort to help their patient outside of their one individual therapy session a week. Clients are in group for most of their day but the groups are run poorly and group facilitators do not follow the group rules that are expected of clients. The admissions department paints an unrealistic picture to prospective clients who end up becoming disappointed once they see they were misled. There is so much time and effort put into AMA blocking once this happens. Many clients are frustrated as the Arbor Wellness website promises EMDR but is not offered as there is no therapist on staff who is licensed in EMDR therapy, and if there was, there would be no way to accommodate all clients who would benefit from EMDR therapy. Admissions also accepts high acuity patients that Arbor is simply not equipped for which stresses the BHTs and nursing staff.

Explore other reviews about Arbor Wellness

4.0
20 June 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility, kind leadership, clean new building

Cons

It is a difficult population to work with, but there is a lot of growth.

1.0
6 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Helping those wanting to help themselves mentally.

Cons

The primary concern stems from operational inefficiencies and leadership shortcomings within the Leadership department, which fosters a negative and unproductive work environment. The newly promoted administrative staff lacks experience and exhibits unprofessional conduct, including a preference for impersonal communication and condescending interactions with senior staff, eroding trust and hindering teamwork. This situation is further compounded by HR's inability to address these fundamental issues effectively. The substandard training provided to nursing staff raises serious concerns regarding client safety and care quality. The organizational culture appears to be characterized by favoritism, rewarding those who accept unsustainable workloads and silencing dissenting voices. This creates a climate of fear, discouraging constructive feedback and inhibiting necessary organizational improvements. The lack of responsiveness from Human Resources to employee concerns exacerbates this sense of vulnerability. The cumulative effect of these challenges is a pervasive sense of instability and insecurity among employees. The lack of management support, inadequate training, and excessive workloads are leading to significant work-life imbalance and impacting overall employee well-being. It is disappointing that the company fails to address these issues, despite its potential to excel in supporting its staff.

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